![]() 10.1 Who can I contact to get help with a problem in the game?.9.3.1 Why are all my friend's wishlists empty?.9.2.3 My game crashes every time I try to access gifts.9.2.2 When I press research on Gem Match, I just get a black screen.9.2.1 Why am I receiving so many coins from friends?.8.5 Why are all my friend's wishlists empty? (fixed February 2015).8.4 My game crashes every time I try to access gifts (fixed September 2014).8.2 Then how do I make Friends in the game?.8.1 Do I need a Facebook account to make friends in the game?.5.2 Why won't my Puzzle Award go to next level - I have won the right amount of Puzzles.5.1 Why won't my Picture Award go to next level - I have won the right amount of Pictures.4.4 How do I get an anomaly in a certain picture?.4.3 The quest says dissipate/dispel/scatter the anomaly, what should I do?.3.8 When I press research on Gem Match, I just get a black screen.3.7 I cannot unlock Gem Match, where do I find the last puzzle piece?.3.5 Help, Memory Match is really boring!.3.1 I was told I could find a certain collection item/combining element in a puzzle, but no matter how many times I play it, I don't win the item.2.4 How do I get an anomaly in a certain picture?.2.2 How do I get the Picture mode to change?.2.1 I was told I could find a certain collection item/combining element/special item in a picture, but no matter how many times I play it, I don't win the item.1.12 I've run out of quests, what do I do now?.1.11 A quest is asking me to find an item in one picture but the item's information box says it can be found in another picture, where do I look?.1.10 That's stupid, why is it asking me to find something I have already found?.1.9 I have 5 of a quest item already, why do I have to find it again?.1.8 I can't bear to look at that picture again though.1.7 But the item doesn't have a green plus sign, can my friends still give it to me?.1.6 Oh come on, there must be something I can do.1.4 But I am using luck talismans, artefacts, I've hired multiple sleuth friends and the picture/puzzle has been charged by a sleuth! And still I can't get it!.1.3 I have played the picture in the right mode many times but the quest won't complete.1.2 A quest tells me to play a certain picture/puzzle, but the item is not there. ![]()
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